Coaching Policies and Procedures
Welcome! I am delighted to be your coach and look forward to coaching you toward creating the life you really want to have. On a business note, I have some policies and procedures I want you to be familiar with. Please know that if you have any questions regarding these we can discuss them further.
You are hiring me as your coach because you want to make significant changes in your health. These changes will sometimes happen fast and sometimes not. Because change happens over time I am requesting a three-month commitment to the coaching process. This allows the coaching relationship to develop and be powerful, and when the going gets tough we stay in collaboration and work through to the other side. As your coach you have my word that I am 100% committed to you being powerful, successful and to having the life you want.
If during the three month phase there is any reason to change our agreement, my request is that we design a time period during which we will look at the issue/s and create a mutual resolution that honors client, coach and the coaching relationship. After the initial period we can continue on a month-to-month basis. When it is time to end the coaching relationship, I request 30 days’ notice.
The fee for the Kick Start Coaching Package is $1,000 (not including applicable taxes) payable at the commencement of the 3-months.
Unless we make arrangements to meet in person, I will call you at your scheduled appointment time.
Our agreement includes two sessions per month for 1 hour in duration. Ideally, we find a time that works consistently for both of us. If you are on vacation, we will spend more time before you leave or after you return. If I am traveling and we have a session I will let you know in advance and, generally, we will either change our appointment time or I will call you on the road.
Rescheduling an appointment is easy with advance notice. If you have an emergency, we’ll work around it. If you must cancel a session, we will make it up to have two sessions during the month, or extra time on the sessions we do have. Missing an appointment without notice is considered a paid appointment.
Call me between our scheduled sessions if you need a sounding board, have a problem or want to share a success with me. I have time between our regular sessions to speak with you if needed, and I enjoy providing this extra level of service. I do not bill for additional time of this type but ask that you keep the extra sessions to five or 10 minutes, please.
Also, use my e-mail and voice mail as often as you like.
If I ever say or do something that upsets you or doesn’t feel right, please bring it to the session. I promise to make you right for it and do what is necessary to have you be satisfied.
Communications, homework accountability and more can be handled through email. Use it frequently to stay in touch.
Please sign and return a copy of this form.